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Careers
MacroBaby is currently accepting creative and hard working applicants to fill a number of available positions. To ensure proper consideration, please visit our Job Application page by clicking here:
job application

Privacy Policy

This policy describes MacroBaby’s collection, use, and sharing of personal information.

Any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Website, in any manner is and will be considered non-confidential and non-proprietary. We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner for any or all commercial or non-commercial purposes. We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.

Advertising: MacroBaby may participate in web-based behavioral advertising which could include, but is not limited to: Google Adwords, Bing & Yahoo Ads, Facebook Ads and AdRoll Advertising. MacroBaby may automatically collect information regarding your browsing habits which could reflect MacroBaby advertisements on other websites or apps that you visit.

For more information, please visit our Terms & Conditions. If you do not understand our Privacy Policy, or if you have any questions or comments, we invite you to contact us at 877.240.5379 or by email at info@macrobaby.com.

Shipping Information

MacroBaby offers two options for receiving online orders:

. FREE* Shipping for Domestic online orders over $99

. FREE pick-up at our Orlando Pick-up Center for any online order

Shipping to the U.S.

Look on our website for products that can be shipped to you. We offer FREE shipping for orders over $99 to the Contiguous United States. For orders under $99, the shipping cost is based on the total order amount.

To the Contiguous U.S.:

. Up to $30: $4.99

. $30.01 to $99: $9.99

. $99+: FREE Shipping!

*We charge a handling fee of $99 for oversized items.

*Please call for rates to Alaska, Hawaii, and Puerto Rico, or you will be notified of any additional shipping charges after purchase.

International Shipping

*Unfortunately, we no longer ship internationally.

Shipping & Returns

Exchange or return your item anytime from the original purchase date within 30 days if:

. Original receipt is provided;

. Item(s) are new, unopened and in original packaging;

. Within 30 days from the original purchase date;

. Gift items must include gift receipt. Any refund will be given in the form of a gift card.

Non-Returnable Items

Some items are non-returnable, including: Clearance items (All sales are final on clearance items);

. As-is items;

. Floor models;

. Consumable items such as food, drink and batteries;

. Items damaged or abused;

. Items missing any accessories;

. Opened items;

. Breast pumps;

. Nursing bras;

. Intimate apparel or intimate garments such as panties (including but not limited to training panties), shape-wear and any item worn against the body below the waist with intimate contact;

. All lotions and shampoo products;

. Swim wear;

. Christening Clothes;

. Halloween Costumes

. Products shipped outside of the United States.

Shipping Charge Policy on Refunds and Exchanges

Delivery, packaging, and shipping charges are not refundable. Additional shipping charges may apply on replacement items, unless the exchange is for the replacement of a defective product being returned. According to our Exchange and Return Period policy, the same product will be re-shipped.

In-Store Returns

All products purchased online must be returned by mail, and may NOT be returned to a MacroBaby retail store or outlet store at this time.

Gift Cards

All gift card purchases are final and may not be redeemed for cash.

Coordinate a Return

Please contact Customer Service to assist with your return prior to shipping your package back to us. This will help to ensure your return will be authorized for a refund.

Refund Method

Your refund will generally be in the same form as the original purchase method. We reserve the right to deny any return.

If the product is without the original package or shows signs of usage, a 20% restocking fee will be deducted from the refunded amount.

Manufacturer's Warranty

Once an item is removed from the packaging, the item must be handled through the manufacturer, according to federal law. Maintain your receipt and contact the manufacturer directly for warranty issues

Free Pick Up

Online orders can be picked up in person at our Pick-Up Center! Located less than two miles from MacroBaby in Orlando, FL, our Pick-Up Center was created to help you collect your purchases conveniently while saving time.

There are no shipping or handling fees for orders picked up by the customer. Just select Pick-Up Center as the shipping option and proceed to complete your order. You will get your products at the following address:

7524 Currency Drive Orlando, Florida, 32809

To Pick Up Your Order

1. For your safety, all pick up orders must be collected by the person registered in the order, with a Photo ID. If you need someone else to get your products for you, please authorize the process by notifying our Customer Service via info@macrobaby.com.

2. Whether paying via Credit Card or Paypal, proof of purchase is required to collect items. Please bring your order Confirmation either printed or saved in your phone.

* Without these, the order will NOT be released.

Questions or Changes

Contact us for any questions or to change your pickup date/name:

(877) 240-1508

info@macrobaby.com

Pickups Can Be Done During Store Hours Only

Monday - Saturday: 10am to 10pm

Sunday: 11am to 7pm

Availability

We ask 24 hours for order processing. Orders may not be available for same-day pickup. You will receive an email when your order is ready for pick up.

Orders will be held at our pick-up center for up to 90 days without any additional charges. From 90 to 180 days, there will be a fee of $5 per day, which will be applied at the pickup day. From 180 days on, the order will be canceled and the remaining funds will be withheld.

Sales Tax Notice

In compliance with tax laws, all orders picked up at the Pick Up Center will be charged Florida state sales tax. If your order does NOT show tax because of an out-of-state Shipping Address, please note that the tax will be added to your total order cost at the Pick Up Center.

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