Exchange or return your item anytime from the original purchase date within 30 days if:
Some items are not able to returned, including:
Delivery, packaging, and shipping charges are not refundable. Additional shipping charges may be assessed on replacement items unless the exchange is for the replacement of a defective product being returned according to our Exchange and Return Period policy, provided that the same product is re-shipped.
All products purchased online must be returned by mail, and may NOT be returned to a MacroBaby retail store or outlet store at this time.
All gift card purchases are final and may not be redeemed for cash.
Please contact Customer Service to assist with your return prior to shipping your package back to us. This will help ensure that your return will be authorized for a refund.
Your refund will generally be in the same form as the original purchase method. We reserve the right to deny any return.
If the product is without the original package or shows signs of usage, a 20% restocking fee will be deducted from the refunded amount.
Once an item is removed from the packaging, the item must be handled through the manufacturer, according to federal law. Maintain your receipt and contact the manufacturer directly for warranty issues.